Contact Us

We have a live chat system that will answer any pre-sales or technical questions you have but if that’s suitable then use any of the methods below to contact smost.

Email

info@smost.uk

Phone

0800 454587

Address

Smost Hosting, Newlands, Wrexham, UK

Support

Contact Our World Class Support Team 24/7

Need support, use our live chat during open hours and our ticket system for after hours support, and one of our tech team will respond directly.

Call: 0800 454587

F.A.Q.

Frequently Asked Questions

Does Unlimited Mean Unlimited?

Yes! When we say ‘unlimited’, we mean unlimited. That includes unlimited websites, hosting packages, SSD storage, bandwidth, SSL certificates. You can have any number of hefty 1 GB MySQL databases and 10 GB mailboxes. Choose your platform: Linux, Windows, and WordPress are included.

Can You Provide SSL Certificates?

SSL is everywhere so it makes sense to offer our customers wildcard SSL certificates at no cost. Site visitors benefit from secure, encrypted browsing with the ‘https://’ prefix and browser padlock. Extended Validation certificates are also available at an extra cost.

Where Are Your Servers Based

Our servers are based in state-of-the-art UK data centres, down the road from our Nottinghamshire offices. They’re manned 24/7 and connected to the UK backbone using UK-based IP blocks for better speeds and search engine results.

Do You Provide Cloud Hosting

All our platforms are load balancing and autoscaling. Instead of relying on just one or two servers, each website you host accesses a whole platform’s resources with automatic scaling to meet your needs. No single point of failure means optimal reliability 24/7 meaning your server will always be available.

Do You Use SSD Or HDD For My Websites?

With your Smost hosting unlimited packages, you get full, unlimited SSD webspace at no extra cost. This applies across all 3 Windows, Linux, and WordPress platforms. Our entire storage platform is SSD, not just the cache. This ensures super-fast, search engine friendly websites from the word ‘go’.

Is It Easy To Migrate My Servers To You?

The Smost Migration Centre automates the import of websites, databases and email from cPanel and most large UK reseller hosts. You choose what you want to move over, and it’s replicated exactly. There’s no downtime and no risk to your data.

Satisfaction Guaranteed

24/7 Award Winning Support

24/7 on site technicians, monitoring UK based servers secured with Biometric security, CCTV and state of art firewalls.

30 Day Money Back Guarantee

You really can try Smost with no risk attached. We offer a full no-quibble refund if you want to cancel in your first 30 days.

30 Days of Free Hosting

We understand how hard it is to start your own online business with many expenses that you weren’t expecting so let us help, we offer your first month free on our personal plans.